| FAQ |
Help Question & Answers |
| |
|
| What is
GOLD Plan |
With Gold plan people can watch MaaTV 24/7 as live
telecast from India and also a 4.30hrs delayed
European edition. Also contains program recordings
which can be played instant. |
|
Subscription Service |
TeluguTV is monthly subscription service and
Service will renew automatically at the end of
month, you need to cancel service by sending email
to
support@telugutv.net for not to bill
automatically. |
| Not Enough
Bandwidth |
This is due to settings in Real player. This
is how you can rectify, Tools- >
Preferences -> Connection -> Select
DSL/Cable 768Kbps in Normal and Maximum. Click
OK and done. |
| Customer
Support |
Currently support is available through email only,
your question will be answered within 24hrs. |
| Plan
Change |
If you like to upgrade plan, take a new account and
send email to support for refund and cancellation of
old account. |
| Information needed for support
|
If you are sending mail to support for payment related problems
Please include paypal email id and Telugu TV login ID. |
| Download
Archives |
Rick click on download link save target as to
download. |
| Minimum
System Requirements |
Any processor 1Ghz & Above
Latest Real Player Basic which can be downloaded for free
at http://www.Real.com
Good Internet connection 512Kbps |
| Error
messages |
|
| Account
Locked while watching Live channel |
Your IP address must have changed, wait 2 min for
automatic unlock and try again.
Other reason is someone else might be using the
account. |
| Access
Denied |
Your Account is not activated |
| Requested
file not found / Link Inaccurate or moved |
We are experiencing technical problems, please try
later |
| Do not
have credit card? |
You can use check in paypal |
